IQRAOUTLET Terms & Conditions:

PLEASE READ THESE TERMS OF USE ("AGREEMENT" OR "TERMS OF USE") CAREFULLY BEFORE USING THE WEBSITE AND SERVICES OFFERED BY IQRAOUTLET. THIS AGREEMENT SETS FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR USE OF THE WEBSITE AT WWW.IQRAOUTLET.COM AND ALL SERVICES PROVIDED BY IQRAOUTLET ON THE SITE.


IMPORTANT: BY USING THE IQRAOUTLET SITES, YOU AGREE TO RESOLVE ALL DISPUTES WITH IQRAOUTLET THROUGH BINDING ARBITRATION, NOT IN COURT.

By using the Site in any manner, including but not limited to visiting or browsing the Site, you (the "user" or "you") agree to be bound by this Agreement, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. This Agreement applies to all users of the Site, including without limitation users who are vendors, customers, merchants, contributors of content, information and other materials or services on the Site. The Site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided.

INFORMATION ON IQRAOUTLET:

Information posted on the IQRAOUTLET Sites about products sold on the IQRAOUTLET Sites is for informational purposes only. We work with many partners and members. We try our best to have accurate information but we don't guarantee any aspect of any product information on the IQRAOUTLET Sites, including product images, product descriptions and specifications and product availability. The information on the IQRAOUTLET Sites may be inaccurate, incomplete, out-of-date, unreliable or not helpful.  For example, product image or information contained on the IQRAOUTLET Sites may differ from information contained on the actual product shipped. Before you act on information you have found on the IQRAOUTLET Sites, you must independently confirm any facts that are important to your decision.  If you purchase a product that is not as described, your sole remedy is to return it and/or request a refund in accordance with our Returns/Refund policy. If you find an error or notice something that doesn't look right, we would greatly appreciate it if you would contact us at order@iqraoutlet.com. We appreciate the assistance and apologize for any inconvenience. Thank you for your understanding. 


SHIPPING POLICY:

Stock Available In USA: 

We normally process an order within 24 to 48 hours after payment is authorized. After the order is processed, it takes 5 to 10 business days for Regular or 1 to 3 business days for Express shipping, depending on which shipping method is selected at checkout. 

International Shipping:

International shipping schedule is controlled by shipping company. We make sure to have the best shipping carrier and may show the name at order submit but due to any reason, shipping carrier can be changed.  Our international shipping charges are calculated by weight. In case of any software error in shipping calculation, we notify our customer with correct shipping charges & handling charges. 

Tax & Duties:

You are responsible to pay for any additional charges such as duties or tax on your order delivered from overseas. We would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities. 

RETURN POLICY:

Our vision is to offer the world class customer service. We offer no question 100% return for most of our items shipped locally.  You will have to just write us on orders@iqraoutlet.com with order number in subject e.g "Return Order #123 " within 24 hrs from time of delivery & return steps will given from our customer support executive.

1. Follow the return steps. 

2. Last date of return shipping:7 days from date of delivery.We will not be able to accept returns if dispatched after 7 days from date of delivery.

Return Shipping Cost:

Shipping charges are not refundable. Customer is responsible to pay for return shipping. The cost of return shipping will not be covered by IqraOutlet. Please note that the below return policy is NOT applicable on orders that are custom made or custom stitched.

Return Conditions:

Product must not be in its original condition and must not be used, altered, washed, soiled or damaged in any way.Return is acceptable only within 7 days from date of delivery. Original tags and packaging should be intact. For items that come in branded packaging, the box should be undamaged.Returns shipping cost will not be covered by IqraOutlet custom orders are not covered under the return policy.


Options for Refund:

You can choose to do one of the following

1. Request a replacement, either the same item or a different item from the website

2. Request a coupon code of same value for purchase later on the website. Using the coupon code, you can select anything on the website up to the returned value.

3. Request a refund. We will do a direct refund to the card through which payment was completed. In case the payment was done with cash, kindly provide us your bank account details. This may take 3 to 4 weeks.